1. Refund Eligibility

Refund requests will be considered under the following conditions:

• Cancellation of course within 48 hours of purchase.
• Technical issues preventing access to the course (verified by our support team).
• Duplicate payment due to a transaction error.

2. Non-Refundable Items

Refunds will not be provided for:

• Completed courses or materials accessed beyond 20%.
• Failure to attend live classes without prior notice.
• Change of mind after purchase.

3. How to Request a Refund

To request a refund, email us at support@theofficer.in with the following details:

• Full Name
• Order ID
• Reason for Refund Request

Our team will review your request and respond within 5-7 business days.

4. Returns Policy for Physical Materials

If you have purchased physical study materials, you may request a return under the following conditions:

• The item is unused and in its original packaging.
• The return request is made within 7 days of delivery.
• Shipping costs for returns will be the responsibility of the buyer.

5. Processing of Refunds

Once your refund request is approved, the amount will be credited back to the original payment method within 10-15 business days.

6. Contact Us

If you have any questions regarding our refund and returns policy, feel free to contact us:

Email: admin@theofficer.in

Phone: +91 96656 66195